Blog-North Carolina

How Patients Review Your Healthcare Facility and How ImageFIRST North Carolina Can Help

Posted by ImageFIRST Healthcare Laundry Specialists on May 5, 2016 9:58:02 AM

If you had the opportunity to control how people view your healthcare facility, as well as utilize what they say about you on review sites such as Yelp and Google Maps, would you do it?

Well, you should, because more than ever, patients are turning to the Internet to leave reviews about anything and everything they experience at a healthcare facility. What's more, with all of these reviews coming through, it's imperative that healthcare facilities do everything and anything that they can to use that feedback to stay on top.

But, staying on top also means you need to have the right strategy.

Here at ImageFIRST North Carolina, we do all that we can to help our clients improve the perceptions that patients have of their healthcare facilities.

First and foremost, we offer an innovative line of patient gowns known as our Comfort Care™ line. Not only are these gowns made from quality materials, but the fabric is breathable, light, and so comfortable that patients will feel like they are at a spa and not a healthcare facility! In addition to healthcare linen, gowns, medical scrubs and uniforms in Raleigh, NC, and beyond that have been hand-inspected for quality, each client also receives a dedicated Customer Advocate. The Customer Advocates takes on the role of a delivery driver, inventory manager, and overall partner in success who will make managing inventory simple. Our Customer Advocates are also easily accessible, which comes in handy when you need a last-minute delivery of extra healthcare uniforms in Charlotte, NC and other cities. And, of course, Customer Advocates have the best interests of your facility in mind. If they didn't, we wouldn't be as remarkable as we are today!

There is no doubt that making changes to address the trends and needs of consumers—and in this case, patients—will always be a challenge. So, if you need the aid of company that will help you better manage how patients view your facility, you can certainly count on us here at ImageFIRST North Carolina.